What causes the XML Parsing Error with Microsoft Word?

As you can see from the error message, the error code is general and doesn’t point to a specific problem. Although there isn’t a quick fix-for-all resolution that will make the issue go away, the location is an indicator on where to look to get the issue resolved. We investigated the issue by looking at various user reports and trying to replicate the issue. As it turns out, there are a couple of culprits that might end up triggering this particular issue:

Windows update used for parsing is not installed – This is by far the most common problem. This particular update should b included among the WSUS, but for some reason, Windows Update does not install it on all machines, which produces the XML Parsing Error.An SVG graphic included in document is not parsed correctly – This problem might also occur because of the XMLlite, which returns an out of memory error code unexpectedly during the parsing of an SVG graphic.Encoding errors inside the XML code belonging to the document – Most likely, the XML file contains encoding errors that the Word editor is unable to understand.

If you’re currently struggling to resolve the XML Parsing Error, this article will provide you with a list of verified troubleshooting steps. Below you have a list of methods that other users in a similar situation have used to get the issue resolved. To ensure the best results, please follow the methods below in order until you find a fix that is effective in taking care of the issue. Let’s begin!

Method 1: Installing the SVG graphics Windows Update

This method is typically reported to be successful on Windows 7 and Windows 8, but we successfully recreated the steps for Windows 10. This issue occurs due to a misstep that WU (Windows Update) takes when installing certain updates. As it turns out, this particular update (the one that is creating the issue) should be automatically installed by the updating component since it’s included among the WSUS (Windows Server Update Services) approved updates. Luckily, you can also install the missing update (KB2563227) via an online Microsoft webpage. Here’s a quick guide on how to do this: If you’re still encountering the XML Parsing Error error, continue down with the next method below.

Method 2: Resolving the error via Notepad++ and Winrar or Winzip

If the first method was not successful in resolving the issue, it’s very likely that the XML code accompanying your Word document is not according to XML specification. Most likely, the XML code accompanying the text contains encoding errors. Luckily, the error window will provide you with additional helpful details that will help us to pinpoint the problem more precisely. To be precise, the Location attribute right under the XML parsing error message will point you to the line and column where the faulty code lies. You might notice that the Location attribute points towards an .xml file, while you’re trying to open a word file. Wondering why is that? It’s because the .doc file is actually a .zip file that contains a collection of .xml files. Follow the instructions down below to use Notepad++ and WinRar to resolve the issue and open the Word document without the XML parsing error:

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