Strangely enough, this issue was pretty much non-existent until one of the latest Windows 10 updates that seem to have caused the issue. If you’re currently struggling with this particular issue, the following fixes will most likely help. Below you have a collection of methods that other users have used to resolve the issue. Please follow each potential fix in order until you encounter a method that resolves the facebook gameroom black screen error in your particular situation. Let’s begin!
Method 1: Install all pending Windows updates
Since Microsoft Edge get’s updated via Windows Updates, there’s a high chance the solution is as simple as making sure that your computer is up to date. There are numerous cases where Microsoft has messed up with an update and rectified it via another hotfix released through WU (Windows Update). It’s entirely possible that the fix capable of resolving the facebook gameroom black screen error is already pending inside Windows Update. So, before you do anything else, make your way to Windows Update and install every pending update. Here’s a quick guide on how to do this:
Method 2: Enabling Adobe Flash Player from Edge Settings
Although this occurence is quite rare by now, some Facebook games are still using Flash in order to run. As most of the other browsers, Edge is equipped to run Flash content through Microsoft Silverlight. Even more, Microsoft Edge should automatically permit the use of Adobe Flash Player. However, some users report that this is not always the case as they were cases where Microsoft Edge was prevented from running Adobe Flash Player content. This behavior might be triggered by an extension or another 3rd party software but can also be the result of a human mistake. Here’s a quick guide on making sure that your Microsoft Edge is configured to play Adobe Flash Content:
Method 3: Reset Microsoft Edge
The problem is often caused by a bad Edge configuration file or Facebook cookie. In order to make sure that the error is not caused by a cookie, temp file or a bad configuration file, let’s reset the Microsoft Edge browser and see if the issue persists. Some users have managed to resolve the facebook gameroom black screen error after resetting the Microsoft Edge browser. Here’s a quick guide on how to do an efficient reset on Microsoft Edge browser:
Method 4: Disabling Video Acceleration for Microsoft Edge browser
Some users have finally manage to play Facebook games under Edge by turning off video acceleration for Microsoft Edge. This might seem like a counterproductive thing to do, but it seemed to get the job done for a few users. This method can be extremely helpful if you’re experiencing lagging periods on a computer with a modest GPU. Here’s a quick guide on how to disable video acceleration for Microsoft Edge browser:
Method 5: Performing a repair install (Windows 10 only)
If all of the methods above have proven to be a bust, there is one more thing that you can try before calling it quits and using a different browser. Some users have managed to resolve the issue by performing what is commonly referred to as a repair install (or update repair). Note: If you don’t have WIndows 10, skip straight to Method 6. A repair install or update repair is the equivalent of reinstalling Windows 10 without the removal of the personal files and programs. If you decide to go through with the repair install procedure, you can make it easier for yourself by following our complete guide (here). If the issue persitst even after repair update (highly unlikely), move down to the final method.
Method 6: Using a different browser
Although this is more a workaround than a full-fledged fix, the majority of users encountering this issue have used it to play Facebook games that where inaccessible via Microsoft Edge. As it turns out, while Microsoft Edge has various problems playing Facebook Gameroom games, Chrome, Firefox, Opera and even Internet Explorer have a much better track record. So if you’re encountering this issue, consider installing an using a different browser when you’re trying to play your favorite Facebook games.
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